Shipping and Returns



Free standard shipping is available on all orders over $50. For orders less than $50, a flat-rate of $6.95 will apply.

Standard shipping is via Australia Post's Parcel Post service.

Delivery will be made within 2-5 business days from the shipping date, depending on your location. If you're in a metro area, in all likelihood you'll get it sooner.



Express shipping is a flat rate of $10.95 on all orders.

Express shipping is via Australia Post's Express Parcel Post.

Delivery will be made within 24 hours of shipping if you're covered by the Auspost Express Delivery Network. If not, well, it should still be pretty speedy regardless.




Shipping is available for our lovely international customers via Australia Post's Pack & Track international service.

Delivery is expected between 7-15 working days from the date of shipping, depending on your location.

A tracking number will be issued by which you can monitor the progress of your goods.

Exact shipping fees can be calculated in your Shopping Cart and at the Checkout stage.

If your country does not appear in the shipping drop-down list at checkout, please don't be offended, it's probably just because we failed Geography in high school. Drop us an email at info@worthyandspruce.com and we'll sort that right out for you.


Costs are as follows:

• New Zealand - $18

• USA / Canada - $21

• Europe - $25

• UK and Ireland - $25

All prices quoted in Australian Dollars

All prices quoted are for goods up to 0.5kg, which should cover most purchases. If you are, however, buying a ton of items at one time, additional shipping costs may be incurred. Again, this can be calculated exactly in your Shopping Cart and at Checkout.

 

Order Tracking

Once your order has shipped; we'll send you a snazzy shipping confirmation email and tracking number.

If you have already had a tracking number assigned to your order, please follow this link to the Australia Post website.

Please note that a signature is not required for delivery. However, If you will not be present to receive your delivery, or you feel that your address is unsafe to have a parcel left unattended, we recommend sending to an alternative address.

Returns Policy

Here at Worthy & Spruce we take every care to ensure that your products reach you in tip-top condition.

Should you experience any problems with your order however, please get in touch with us either via the contact page, by writing directly to info@worthyandspruce.com, or by calling us on +61 2 8007 3367 and we'll do everything we can to sort you out.

Our free returns policy gives you added peace of mind. If within 90 days you are a bit 'meh' and not 100% satisfied with your purchase, please just let us know and we'll either hook you up with a new one, something else that you fancy, or some cold hard cash by way of refund. Whatever way you want to play it, that's cool with us.

If your original purchase included free shipping, why, we'll even front-up the postage & packaging cost of your return. That's your air-tight Free Returns policy in a nutshell.

Gift Wrapping

Gift wrapping is available on all orders for the small fee of $5. To include gift wrapping and a personal message simply add the 'Gift Wrapping' item to your shopping cart along with the rest of your order.

It'll save you the hassle of wrapping it yourself, it looks pretty boss, and, well, we just generally enjoy wrapping things.

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